Q. How do you remove deodorant and antiperspirant residue?

Many people do not realize that prolonged contact with deodorants and antiperspirants may cause permanent damage. Combined with the effects of perspiration, the damage can be extensive. The most frequent damage is caused by overuse of these products, or infrequent cleanings. This leads to the buildup of a stiff, caked-up residue or to fabric damage.

To prevent chemical damage, do not overuse the product and allow it to dry before dressing. Wear dress shield with silk garments.

To remove the residue on washable garments, wash as soon as possible after wear in the hottest water safe for the fabric. Soaking in a detergent containing enzymes or an enzyme presoak may be necessary. If the stain remains, try using three percent hydrogen peroxide or chlorine bleach, according to fiber type or care label instructions. Before using, test for colorfastness.

Q. Does frequent drycleaning shorten the life of a garment?

A. On the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibers. Also, insects are attracted to soiled clothes and will cause further damage.

Q. When a garment's label says "washable", does this mean it cannot be dry cleaned?

A. Not necessarily. The Federal Trade Commission's Care Label Rule states that only one suitable method of care must be on the label. We usually follow the care instructions, unless testing of experience reveals a risk of otherwise requested. If you want a care process other than stated on the label of if we decide an alternative is more viable, we may ask you to sign a waiver.

Q. Should I store my clean garments in the plastic bags they are returned in?

A. We provide plastic bags to protect your clothes until you get them home. It is best to store garments uncovered or in fabric garment bags.

Q. Is it safe to wet clean a garment with "dry Clean Only" care instructions?

A. In some cases, yes. When determining whether a garment can be safely wet cleaned, we will look at the fiber content, fabric construction, colorfastness, trims, and other components such as interfacings and linings.

Q. Are suede and leather cleaned the same way as other fabrics?

A. No. Special procedures and additives are used on leathers to help retain their color and texture. Sometimes suedes and leather need finishing or even dyeing to replace some color loss. It is not always possible to replace of match the original shades exactly.

Q. Can a dry cleaner prevent dye bleeding of fading of a fabric?

A. No, the manufacturer must thoroughly test the dyes to make sure they are colorfast to both normal circumstances of intended usd, as well as the suggested cleaning process on the care label.